Course

Course Summary
Credit Type:
Course
ACE ID:
NEMI-0289
Organization's ID:
L0290
Location:
Classroom-based
Length:
2 days (16 hours)
Dates Offered:
Credit Recommendation & Competencies
Credit is not recommended.
Description

Objective:

The course objective is to understand the value of communication before, during and after an incident. It will help students identify critical audiences, both internal and external.

Learning Outcomes:

  • Explain why emergency public information is important during an incident
  • Compare actions PIOs can take to work with the news media during day-to-day and emergency situations
  • Using the strategic communications planning model, develop an incident communications strategy (5%)
  • Outline media needs at the scene
  • Describe different public information written products
  • Describe what types of impressions specific body language might convey during an interview
  • Demonstrate effective techniques for on-camera interviews
  • Explain the news briefing cycle
  • Recognize the functional needs and challenges of different audiences
  • Demonstrate the role and function of the PIO in both day-to-day and emergency environments
  • Using the strategic communications planning model, develop a public awareness campaign (95%)
  • Describe the difference between media briefings and press conferences
  • Apply effective news release writing guidance
  • Adapt or repurpose written media products for other purposes
  • Identify elements of an interview the PIO should consider ahead of time
  • Identify steps a PIO needs to take to prepare for and conduct a news interview
  • Given an emergency scenario, apply public information skills

General Topics:

  • Incidents communication
  • Internal and external critical audiences
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

75%
Supplemental Materials