Course

Objective:

Learning Outcomes:

• Outline the five phases of the DMAIC (define, measure, analyze, improve, and control) methodology and identify DMAIC tollgates
• Determine the scope, goals, and objectives of a project and develop a project charter
• Define roles and responsibilities of project teams
• Distinguish between customer needs and customer requirements
• Discuss the process map, outline its steps, and develop an example that illustrates a process targeted for improvement
• Explore the concept of randomness and the normal curve
• Compare a population to a sample and explore the concept of central tendency
• Use specification limits to monitor and control variation
• Differentiate between having defects and being defective
• Describe what makes a successful, agile culture
• Review the measure phase of DMAIC and identify its two tollgates
• Differentiate quantitative and qualitative statistics and apply concepts of independency in probability theory
• Identify barriers to Lean implementation
• Describe the evolving phases of deployment and leverage of Lean Six Sigma in supply-chain management
• Explain how data and process analysis leads to root cause analysis
• Define linear regression and describe how to interpret the data
• Apply the affinity diagram to generating and selecting solutions
• Describe MSE (measurement systems evaluation) and examine the analytical methods used to determine the bias and linearity
• Differentiate between final, in-process, and process parameters
• Explain the strategy of Six Sigma and how to select high-impact projects
• Examine methods to make Six Sigma part of everyone's job in an organization
• Define change management and change agent

General Topics: