Course

Course Summary
Credit Type:
Course
ACE ID:
ECHA-0060
Organization's ID:
MA134
Location:
Classroom-based
Length:
12 weeks (48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Vocational-Certificate 2 Medical Office Management
Description

Objective:

To teach students the administrative aspect of a medical office.

Learning Outcomes:

  • Make collections on overdue accounts
  • Communicate with patients, family, and co-workers
  • Understand the Health Insurance Portability and Accountability Act (HIPAA)
  • Teach patient education
  • Use a pegboard system for accounts payable and accounts receivable
  • Recognize various types of insurance and the legal effect on the medical office
  • Recognize the legal issues involved in office procedures
  • Create, maintain, and manage patient records
  • Manage correspondence and mail
  • Apply computer concepts to office procedures
  • Schedule appointments for the physician
  • Prepare medical office correspondence
  • Understand International Statistical Classification of Diseases Codes (ICD-9 Codes) and Current Procedural Terminology Codes (CPT Codes)
  • Demonstrate an understanding of managed care programs

General Topics:

  • Medical assistant profession/health care team
  • History of medicine
  • Legal and ethical considerations
  • Computers/telecommunications/written communication
  • Patient scheduling
  • Medical records management
  • Daily financial practices
  • Medical insurance, insurance coding, billing and collections
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Lectures

Methods of Assessment:

  • Examinations
Supplemental Materials