Course

Course Summary
Credit Type:
Course
ACE ID:
ECHA-0061
Organization's ID:
MA134E
Location:
Classroom-based
Length:
8 weeks (36 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Vocational-Certificate 2 Medical Office Management
1 semester hour Lecture, 1 semester hour Lab, for 2 total hours.
Description

Objective:

To acquaint students with the administrative aspect of a medical office.

Learning Outcomes:

  • Create, maintain, and manage patient records
  • Manage correspondence and mail
  • Apply computer concepts to manual procedures
  • Teach patient education
  • Complete all types of insurance forms
  • Demonstrate an understanding of managed care programs
  • Recognize the legal issues involved in office procedures
  • Use and maintain office equipment
  • Order and manage office supplies
  • Communicate with patients, family, and co-workers
  • Correctly use the telephone and direct telephone calls
  • Make appointments and maintain the physician's schedule
  • Maintain the reception area
  • Use an office pegboard system for accounts payable and for accounts receivable
  • Accurately code

General Topics:

  • Health care settings, health care team, history of medicine, legal and other considerations, computers in ambulatory care, telecommunications, patient scheduling, medical records management, written communications and transcription, daily financial practices, medical insurance, and billing and coding procedures
Instruction & Assessment

Instructional Strategies:

  • Lectures

Methods of Assessment:

  • Examinations
Supplemental Materials