Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: NATI-0009 Organization: G4S Secure Solutions (USA) Inc. - G4S North America Training Institute (NATI) Location: Classroom-based Length: 1 week (40 hours) Dates Offered: 11/1/2018 - 10/31/2021 1/1/2015 - 10/31/2018 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 Security or Security Studies Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to prepare security personnel for their G4S Healthcare Security Officers' role and responsibilities at their assigned healthcare facility. Learning Outcomes: Understand the security officer's responsibilities and role at their assigned healthcare facility Learn about the healthcare facility's post orders, policies and procedures, healthcare regulatory organizations and agencies, healthcare safety management, and emergency management Recognize security sensitive areas, risks, security vulnerabilities, and terrorism Deal with customer relations and incident command General Topics: Healthcare facility's services, departments, and essential personnel Hospital's services, departments, and essential personnel Types of hospitals Hospital's departments and essential personnel Safety management and safety officer Emergency management (emergency preparedness) Healthcare terminology Role and responsibilities of the G4S healthcare security officer Post assignments Exterior patrol Access control (front/main entrances) Interior patrol CCTV, alarm, dispatch, and control room operations Loss prevention concept Protection of personal property Lost and found service Theft Enforcement of healthcare facility rules and regulations Proactive security services and process improvement Healthcare facility's policies and procedures Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Case Studies Classroom Exercise Discussion Lectures Practical Exercises Methods of Assessment: Case Studies Examinations Presentations Quizzes Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content