Course

Course Summary
Credit Type:
Course
ACE ID:
MNDE-0011
Organization:
Location:
Online
Length:
45 hours (52 weeks)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Introduction to Management
Description

Objective:

The course objective is to demonstrate the skills to foster strong connections, lead change, and resolve potential conflicts. Whether operating in an in-person office environment or a remote work setting, students will learn practical ways to better coach and motivate their teams throughout ten segments. The self-paced course offers an assortment of interactive exercises, videos, case studies, and self-assessments that engage learners and provide opportunities to practice and apply critical management skills.

Learning Outcomes:

  • Define emotional intelligence and identify its positive impact on managerial performance, including strategies for managing difficult employees.
  • Describe the manager's role in human resource management tasks: recruitment, training, performance evaluation, and discipline.
  • Identify key strategies for managing employees, including the challenges of hiring, communicating with, and leading remote workers.
  • Define negotiation and describe various techniques, including strategies for overcoming challenging behaviors and impasses.
  • Recognize the importance of coaching, motivating employees, and effective interpersonal communication strategies.
  • Identify concepts and tools for time management and effective organizational change management.

General Topics:

  • Communicating Collaboratively
  • Emotional Intelligence for Managers
  • Handling Difficult Employee Behavior
  • HR Fundamentals for Managers
  • Introduction to Management
  • Introduction to Negotiations
  • Leading and Managing Change
  • Managing People
  • Managing Remote Employees
  • Time Management
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials

Other offerings from MindEdge Learning

(MNDE-0012)
(MNDE-0001)
(MNDE-0005)
(MNDE-0013)
(MNDE-0009)
(MNDE-0009)