Course

Occupation Description:

Program Description:

Program Objective:

Learning Outcomes:

• Work with stakeholders to resolve issues, and apply ethics to problem solving.
• Discuss agile project management using agile terminology, prepare estimates;
• Allocate time, personnel, and other resources to enable timely completion of a project;
• Monitor and control tasks;
• Conduct risk management processes;
• Manage stakeholder expectations;
• Employ project management principles and processes;
• Manage and control change, and close the project
• Demonstrate an understanding of customer relationship management;
• Demonstrate an understanding of customer relationship management strategies and behaviors;
• Serve internal and external customers;
• Identify effective communication in the role of serving internal and external customers;
• Explain the effects of technology on customer relationship management
• Prepare effective communications for business situations;
• Identify ethical, cultural, and global issues affecting business communication;
• Utilize analytical and problem-solving skills appropriate to business communication;
• Participate in team activities that lead to the development of collaborative work skills;
• Select appropriate organizational formats and channels used in developing and presenting business messages;
• Compose and revise written business correspondence documents using computer technology;
• Deliver effective oral business presentations.
• Create programs using fundamental concepts;
• Identify programming's role in cyber operations;
• Create flow charts and design and implement pseudo-code to solve problems;
• Identify variable types and strings;
• Analyze, create and compile programs;
• Describe the use of classes and objects in programming;
• Explain vectors and create functions in programming languages.
• Describe software development and design methodologies.
• Create data and object models.
• Develop use cases.
• Communicate using information system terminology.
• Work with stakeholders to develop requirements.
• Develop, integrate, and implement a multifaceted software application as a team.
• Categorize different data types.
• Analyze the data collection process.
• Describe the functions, structure, and major system files of various operating systems.
• Identify, update and maintain the operating system on different types of devices.
• Work with technicians both individually and as a team in a technical environment.
• Recognize and interpret common error codes in both hardware and software environments and identify steps to correct the problems.
• Identify and resolve operating system security threats.
• Create Shell scripts and identify when to use and troubleshoot when the scripts error.
• Design user-friendly interfaces to web applications
• Apply principles of usability to the design of web pages and websites
• Use HTML, CSS, and CSS frameworks
• Understand and manipulate the DOM elements in web page design
• Program for the Web using programming languages such as JavaScript, jQuery, React.js , and Node.js.
• Review the methodologies, tools, and techniques used in the web application development
• Create and deploy APIs for the Web
• Design response websites for accessibility
• Create web applications using programming languages such as JavaScript, jQuery, React.js and Node.js.
• Design applications for deployment in the Cloud
• Understand the principles, techniques, and tools for the Cloud
• Review architectures for the Cloud environment
• Examine deployment techniques such as Docker and Kubernetes to build, ship, and manage applications
• Utilize the Python programming language format and structure in coding;
• Understand and utilize Python programming concepts, including lists, dictionaries, classes, and loops;
• Use Python libraries and tools;
• Debug basic Python programs;
• Employ Python as a means for developing information security tools.
• Gather requirements from stakeholders.
• Evaluate and analyze requirements using established techniques.
• Apply product development concepts using agile project management.
• Integrate knowledge of software development including methodologies, tools, and techniques.
• Design and develop a software system that addresses the needs of stakeholders.
• Analyze a complex computing problem and apply principles of programming and other relevant disciplines to identify solutions.
• Evaluate the requirements for a specific programming problem and recommend solutions.
• Based on the requirements, create the program to meet the objectives.
• Function effectively as a member or leader of a team engaged in activities appropriate to the task.
• Identify and analyze user needs then create, integrate solutions in the computing-based project.
• Demonstrate the application of knowledge and skill sets acquired from the courses and workplace in the assigned job function.
• Use creative thinking to solve problems;
• Develop strategies for risk analysis and risk mitigation;
• Conduct situational analysis, allocate resources to resolve problems;

General Topics: